This shipping and delivery policy for ceramic products and rugs is part of our general terms and conditions (“Terms”) and must therefore be read in conjunction with our main terms: https://moroccanpotteryceramic.com/terms-and-conditions/.
Please read our shipping and delivery policy carefully when purchasing our ceramic products. Additionally, this policy will apply to any order you place with us.
WHAT ARE THE SHIPPING AND DELIVERY OPTIONS?
We offer free express shipping on all orders worldwide.
Expedited Shipping Fees
We offer free expedited shipping worldwide with the following delivery times:
| Shipping Method | Delivery Time | Shipping Fee |
|---|---|---|
| FedEx Express Shipping USA (eligible countries only) | 3 – 5 Business Days | Free |
| FedEx Express Shipping EU (eligible countries only) | 3 – 5 Business Days | Free |
| FedEx Express Shipping Worldwide (eligible countries only) | 3 – 7 Business Days | Free |
| Countries not eligible for Free Shipping | 5 – 10 Business Days | Free |
WHAT HAPPENS IF MY ORDER IS DELAYED?
If delivery is delayed for any reason, we will notify you as soon as possible and provide you with a revised estimated delivery date.
QUESTIONS ABOUT RETURNS?
If you have any questions about returns, please consult our return policy: https://moroccanpotteryceramic.com/privacy-policy/.
HOW CAN YOU CONTACT US ABOUT THIS POLICY?