Return and Refund Policy of Moroccan Pottery Ceramic:
Return Period:
You have 14 days from the date of receipt of the item to request a return.
Return Conditions:
The item must be unused, in the same condition as when you received it, and in its original packaging.
Damaged items or items showing signs of use cannot be returned.
Return Procedure:
Contact us at our support email address to initiate the return process.
Provide your order details and the reason for the return.
Refunds:
Once we have received and inspected the returned item, we will send you an email confirming the receipt and condition of the item.
If your return is approved, a refund will be issued to your original payment method within a few days.
Return Shipping Costs:
Return shipping costs are the responsibility of the buyer, unless the item is defective or there was an error on our part.
Exceptions:
Some items, such as custom orders, cannot be returned, except in cases of defect or manufacturing error.
For more information or to initiate a return, please visit our website or contact us directly.